Privacy policy.
This privacy policy sets out how Ferns y.b.p. uses and protects any information that you give us when you do business with us. Ferns y.b.p. is committed to protecting your privacy. Should we ask you to provide your contact information, it will only be used in accordance with this privacy statement. This policy is effective from 1st November 2024.
Information we collect:
Personal information such as your name, email address and other contact details, financial and credit card information.
Information about your interactions with our website, including IP addresses, browser types, pages visited and other usage data through cookies and similar technologies.
How we use this information:
To provide services: We use your information to process transactions, manage your account, and provide customer support.
For Communication: We may use your email address to send you information about products and services, and to notify you about changes to our service
For improving our services: We analyse usage data to enhance our website's functionality and user experience.
Sharing Your Information
We do not sell or share your personal information with third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Data Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we implement suitable physical, electronic and managerial procedures to safeguard and secure the information we collect and protect your information from unauthorised access..
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email to ADD Ferns y.b.p. email hello@.........
If you believe that any information we are holding about you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
If you would like us to delete any information we are holding, please contact us at the above address.
If you would like to opt out of receiving marketing communications from us at any time you may use the unsubscribe link in the email or contact us direct.
If you are visiting our premises please note that we use CCTV recordings for security (alarm events) and to comply with European Union regulations, our provider stores images for 30 days and all the above rules apply. Our security and camera monitoring is provided by Verisure.